My friend test drove a couple of bikes, and was seemed satisfied with his final selection. He said "I'll take it" and we were prepared to pay and head home. The owner and his wife suggested that there may be a better bike (one like my friend had took for a test ride, but in a better size for him).
I called Jason at All Out Bikes this morning because another bike shop had messed up quite a few things on my son's bike when they serviced it recently. Jason told me that he would be happy to take a look at it, and if possible, fix the issues today. When we arrived at the store, Jason and Susan were both extremely helpful, answered all questions we had, and made all the adjustments the bike needed. I could not be more impressed with the fact that they saw us the same day I called, and actually took the time to make sure my son was happy with the bike "set up" before we left. You can tell they actually care about doing the best work they possibly can. My son and I will always go to them for bikes/bike service in the future, and obviously, I highly recommend their shop.
We are appreciative of the time they took to learn our needs and educate us about the many aspects owning, caring, and riding a bike. They take pride in what they do, and it really shows.
Amazing experience from A to Z. I went there with a friend who was looking to buy a bike. We are both novices to biking and were somewhat intimidated by the process. The husband and wife team worked together to educate us, and answer all of our questions (and even questions we hadn't thought of).
Great people to deal with! My husband, Bill, is so satisfied with the bicycle Jason fit him with. The store is stocked with so many accessories. Would definitely recommend!
Jason and Susan are passionate about cycling. Expect a detailed and personalized approach to your cycling needs. They have a large variety of supplies and match their inventory with an encyclopedic knowledge of their field. They won't let you leave the store until you're completely satisfied.
We were ready to take their suggestions, when he offered to build it for us, and have us come back tomorrow to test it and make sure that it was a perfect fit. I'm definitely not accustomed to having sales people offer to delay the sale, so that they can ensure the customer gets the perfect product. We decided then, that no matter what, this is where we were spending our money.
I met Jason when he worked in Cary, NC at a local bicycle shop probably 15 years ago. I purchased a number of bicycles from him and he worked on my bikes for years. Then, unfortunately, he left that shop a few years back and he and his wife, Susan, opened All Out Bikes. Although a bit of a drive from my home, I took my mountain bike to Jason for a tune up recently, and I'm happy I did. He did a tremendous job: the bike has not shifted this well since he set it up when it was new in 2005. I have always respected Jason for his knowledge and technical ability with bicycles as well as his laid-back demeanor, but what he did this time seemed more akin to how a great violinist would tune an instrument. Thanks Jason!
If you are looking for a consultative experience, and not to be pounced on (like in many other sports/bike shops) this is the place for you. We'll definitely be back for services/modifications to my friend's bike, but I may even visit there myself soon, to pick up a bike of my own :)
We came back the following day to perfectly built bike, and my friend took it for a test drive and knew it was "the one".
All Out Bikes is a US Bicycle Store based in Four Oaks, North Carolina. All Out Bikes is located at 106 S Main St, Four Oaks, NC 27524, USA.
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